The clientA company which both leases hotels and offers hotel management contracts, based in Switzerland but operating throughout Europe, Africa, Middle East and Asia. Location: Zurich, Switzerland What did Hotel Solutions Partnership achieve for the client?A report was delivered, along with substantial supporting analysis, identifying the client’s current areas of strength and those areas in need of development to achieve right-sizing. Major recommendations covered the fields of:
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ConsultantsIan Graham, David Atkinson BackgroundOur client has a successful and, in some respects, unique business model, which it wishes to expand in order to compete with the major hotel brands. With a view to this, it has produced a five-year plan which envisages a 50% organic growth by 2020. At the same time, it has undertaken several programmes to improve its PMS, Revenue Management and IT systems, and has planned a movement of HQ. Project objectiveOur Client needed a thorough analysis of its organisation, various systems and resources, in particular of the balance between corporate, area and country. It also needed recommendations for what re-organisation, new resources and changes in practice are required in order to right-size, both for optimising current business and to prepare for its projected growth. Project scope
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