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Working alongside an administrator, Italy

The client The Acaya Resort, Lecce, Southern Italy. What did Hotel Solutions Partnership achieve for the client? HSP was engaged to develop a turnaround plan with Quick Wins, Medium Term Goals and a Long Term vision. Background The Acaya Resort is located in Lecce, Southern Italy. It comprises a DoubleTree by Hilton hotel, a golf […]

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Managing a distressed hotel on behalf of a bank

The client Lifehouse spa & hotel, Essex, United Kingdom.  What did Hotel Solutions Partnership achieve for the client? In March 2012, the bank brought in management headed by Peter Murphy and Donald Emslie. Peter took on the Managing Director role and put in place a turnaround plan that has seen financial performance go from loss […]

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Developing Standard Operating Procedures manuals, Saudi Arabia

The client Elaf Hotels Company, Makkah, Madinah and Jeddah, Kingdom of Saudi Arabia. What did Hotel Solutions Partnership achieve for the client? In 2014, a team of 12 Hotel Solutions experts was engaged to write standard operating procedures for all of the operating departments of the hotels. These covered reservations, front office reception, housekeeping, food […]

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Coaching the hotel’s management team, Ireland

The client Castleknock Hotel and Golf Club, Ireland.  What did Hotel Solutions Partnership achieve for the client? In 2009 and again in 2010, The Hotel Solutions Partnership Ltd reviewed the Casteknock business with a view to commenting on the achievability of a Euro 1.6 M EBITDA. Several recommendations were made and implemented and the hotel […]

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Creating a vibrant new hotel brand, Liverpool

The client Titanic Hotel, Stanley Dock, Liverpool. What did Hotel Solutions Partnership achieve for the client? HSP was engaged to determine the hotel’s ideal positioning in the market, develop a brand, brand values, interior design brief and communications strategy. Background The 153-room Titanic Hotel is located on Liverpool’s Stanley Dock. The site was a derelict […]

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Pre-opening services for hotel in mixed-use development, UK

The client Genting Hotel, Birmingham, United Kingdom.  What did Hotel Solutions Partnership achieve for the client? We provided a comprehensive pre-opening management service which included providing an experienced general manager 12 months before the hotel’s opening and supplying advice as and when needed from a group of domain specialists. Background Genting Hotel is located within […]

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Hotel turnaround plan – turning failure to success, Spain

The client Imagine a luxury hotel in the countryside of Catalonia, but within easy reach of Barcelona, operating under a highly respected international brand. Imagine it has a beautiful 17th century manor house in the grounds and a championship golf course next door designed by a world-famous golfer. How could it fail? In fact, our […]

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Business model & corporate structure for private club

The client Manila House Private Club Inc. What did Hotel Solutions Partnership achieve for the client? THSP provided the critical expertise to translate an ambition to a commercial enterprise, contributing the vital flesh to the bones of a concept. The Manila House Private Members club is now well on its way to meeting the expectations […]

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Help my successful leadership team to be even more effective

The client A quoted Irish company owning and operating hotels in Ireland and Spain. What did Hotel Solutions Partnership achieve for the client? 29 or the 30 goals drafted by HSP were accepted by the business and the individual as both valid and challenging for the budget year. “I personally found the process very beneficial […]

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Change Management for global hotel company, EMEA

The client The Europe/Middle East/Africa finance function of a global hotel company. What did Hotel Solutions Partnership achieve for the client? Value from the consulting assignment came in two ways – one was in the enhanced capabilities of the change team (many of whom went on to be leaders in their own right) and the […]

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