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Our consulting services are in respect of megaresorts - a type of destination resort which is of an exceptionally large size, sometimes featuring large-scale attractions (casino, golf course, theme park, multiple accommodations). The hotels are of an immense size and complexity.
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- Application programming interface (API) technologies
- Asset management
- Benchmarking performance
- Booking engine selection
- Boutique hotels
- Brand management
- Business systems knowledgebase
- Business turnaround
- Central reservation systems (CIS)
- Change management
- Concept planning
- Content management
- Customer relationship management
- Customer service improvement
- Design reviews
- Destination management
- Development and Refurbishment
- Development strategy
- Distribution channel management
- Due diligence
- E-commerce
- Engineering Audits
- Environmental management
- Finance
- Food and beverage management
- Franchisee and relationship management
- General management
- Golf course, marina and other recreational facilities
- Hotel management contracts
- Hotel operator relationship management
- Hotel operator selection
- Human resources
- Integrated resorts
- Interior Design
- Internal controls
- Investment appraisal
- IP telephony, WAN, VoIP, HSIA, WiFi
- IT strategy and investment planning
- Joint ventures
- Labour management systems
- Leadership development
- Legal affairs
- M.I.C.E. segment analysis and profitability
- Management development and training
- Market entry and exit
- Master planning design
- Mobile phone application technologies
- New hotel openings
- Organisational development
- Outsourcing
- Performance management
- Pricing
- Private label service agreements
- Process design
- Process improvement
- Procurement
- Product definition and launch
- Project management
- Property management systems
- Quality management
- Receivership
- Renovation programme management
- Resort Owners and Communities
- Resorts
- Revenue management
- RFP and tender management
- Room management
- Sales and marketing management
- Segmentation analysis
- Service strategy and skills
- Shared ownership (condominium, time share, fractional)
- Shared service centres
- Site development
- Spa contract management
- Spa health and fitness management
- Spa operator selection
- Standard operating procedures
- Strategic planning
- Sustainability
- Total account management
- Tour operator contracting
- Tourism development planning
- Valuation advice
- Web site development
