Meet the Team

Hotel Solutions Partnership consultants are usually scattered around the world working for clients but sometimes a group of us are together in the same location. In this photo you can see some of us in London, UK in winter 2010 during an assignment.


Principal

Ian Graham

Ian Graham: leads and contributes to complex advisory assignments for hotel owners and operators around the world, leveraging his deep understanding of the goals of the guest, the hotelier, the investor, the lender and the brand owner - and all this from a unique base of experience that has seen him working on hotel issues in more than 60 countries

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Associates

Chris Barlow

Chris Barlow: specialises in turning around failing hotels by immersing himself in the problems.

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Larry Bowman

Larry Bowman: designs people-centred solutions to achieve hotel clients' goals.

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Frank Coan

Frank Coan: has a clear focus on getting to the heart of any business situation, whether it is the assessment of the potential of a new business opportunity or identification of future marketing priorities

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Katrina Craig

Katrina Craig: works as a consultant providing end-to-end project direction and advisory services for restaurants, hotels and resorts in the United Kingdom and overseas.

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Petra Deuter

Petra Deuter: has a strong track record of growing revenues through multiple channels and is an excellent leader of, and member of, teams driving profit initiatives throughout the Americas and Europe

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Doug Fiedler

Doug Fiedler: provides advice in building quality, customer satisfaction and ROI for all aspects of food and beverage operations.

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Peter Fitzgerald

Peter Fitzgerald: advises on all areas of sales, marketing, distribution, global distribution systems, hotel representation, online channel management, central reservation systems, property management systems and e-commerce.

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Rosemary Jackson

Rosemary Jackson: helps leaders - CEOs, directors and others - use their particular strengths and skills more deliberately to fulfil their unique role and responsibility to lead.

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Ewa Kossakowska

Ewa Kossakowska: improves the sales and marketing processes in existing hotels, as well as delivering market research for planned hotels.

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Ibrahim Koura

Ibrahim Koura : provides consultancy services based on 40 years' experience with ITT Sheraton, Rezidor, Almullah Group and others in financial, asset and general management, and business development.

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Duncan MacArthur

Duncan MacArthur: undertakes operational reviews in the hotel, condo-resort and leisure sectors. His skills and experience are in business planning and start up’s, performance improvement, operational reviews and business turnarounds. He adds value to both the operational and people aspects of the business.

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Niall Murray

Niall Murray: specialises in large integrated resorts, hotels and casinos with a particular focus on strategic and operations development, performance optimisation, human resource management and pre-opening.

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Deidre Renniers

Deidre Renniers: provides interior design advice and direction from her Singapore Office in respect of the refurbishment or development of hotels to ensure that the overall vision and intended character is adhered to. She is an Interior Design graduate of the University of Johannesburg.

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Miguel Ruano

Miguel Ruano : provides a range of consulting services including development and tourism strategy, concept design, resort master-planning, architectural design, sustainability, eco-resorts, shared ownership (timeshare, fractional ownership, private residence clubs), and planning.

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Alastair Stevenson

Alastair Stevenson: specialises in market feasibility projects and hotel development/investment appraisals supported by detailed revenue modelling, as well as marketing planning and strategy.

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Douglas Wignall

Douglas Wignall: drafts and negotiates international hotel management contracts and franchise agreements. His work includes advising clients on legal issues arising from hotel operations.

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Mike Wrigley

Mike Wrigley: provides hotel consulting solutions across a wide range of technology issues including system research, start-ups, IT strategies, new-build infrastructures and project turnarounds.

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