Case Studies
The Hotel Solutions Partnership offers specialist hotel consultancy services to hotel owners, operators, developers and investors, or those wishing to become involved in the hotel and hospitality industry. Â
Here are some examples of how we've helped our hotel and hospitality clients maximise their opportunities and address their challenges.Â
Please select case studies by topic from the list below. If you feel your particular needs haven't been covered by one of our case studies, please do contact us - it's highly likely that we've been involved with similar needs in our previous work.
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- Application programming interface (API) technologies
- Architectural design
- Asset management
- Benchmarking performance
- Booking engine selection
- Boutique hotels
- Brand management
- Business systems knowledgebase
- Business turnaround
- Central reservation systems (CIS)
- Change management
- Concept planning
- Content management
- Customer relationship management
- Customer service improvement
- Design reviews
- Destination management
- Development strategy
- Distribution channel management
- Diversity
- Due diligence
- E-commerce
- Finance
- Food and beverage management
- Franchisee / or relationship management
- General management
- Golf course, marina and other recreational facilities
- Hotel management contracts
- Hotel operator relationship management
- Hotel operator selection
- Human resources
- Interior Design
- Investment appraisal
- IP telephony / WAN / VoIP / HSIA / WiFi
- IT strategy / investment planning
- Leadership development
- Legal affairs
- Management development and training
- Market entry / exit
- Master planning design
- Mega-resorts
- Mobile phone application technologies
- New hotel openings
- Organisational development
- Performance management
- Pricing
- Private label service agreements
- Process design
- Process improvement
- Procurement
- Product definition and launch
- Project management
- Property management systems
- Quality management
- Renovation programme management
- Resorts
- RFP / tender management
- Room management
- Sales and marketing management
- Service strategy and skills
- Shared ownership (condominium / time share / fractional)
- Site development
- Spa health and fitness management
- Standard operating procedures
- Strategic planning
- Sustainability
- Tour operator contracting
- Tourism development planning
- Valuation advice
- Web site development
- Yield management
Broken Technology
We think we need new hospitality system to be installed at our unique venue - can you help us?
Read more >Change Management
How do we address integrating two teams post-acquisition? The client hired the consultant to assist prioritise and plan the changes.
Read more >Changing from chain affiliation to become independent
What do I need to do now that I have decided to debrand my hotel? The consultant was engaged to provide vital advice in the areas of distribution strategy and all aspects sales and marketing.
Read more >Concept study
Can you help us convert our vision into a viable resort? This client engaged the consultant to work on many aspects of the concept design and in the hiring of the professional team including operator selection.
Read more >Developing an I.T. Strategy
What should be our I.T. strategy? The client engaged us to make comprehensive recommendations associated with a change of business model.
Read more >Dominating an emerging market
How do we quickly build and retain market dominance? The client engaged us to lead elements of brand design, organisation design and to prepare large sections of the Information Memorandum.
Read more >Enabling strategic growth
Can you incubate our ability to grow rapidly in new directions? The client engaged a large team over a long period of time to work on a number of inter-related areas with the client’s teams.
Read more >Evaluating a new concept
Can Hotel Solutions Partnership, within a matter of four or five weeks complete demographic and other research, form evidence-based hypotheses, meet with the client and discuss findings that supports or challenges a recommendation received from a blue chip consultancy.
Read more >Evaluating alternative hotel development models
Which business model should we use to expand overseas? The client engaged us to provide advice on owning, leasing, managing and franchising the brand.
Read more >Evaluating hotel branding choices
Which brand would be best for our future hotel? The client hired us to conduct a market analysis and application for debt financing based on delivery by the recommended brand.
Read more >Financial management services
What are the critical issues post-acquisition? This client engaged us to ensure that within Finance all aspects of process, technology and governance were addressed.
Read more >First steps in developing a hotel
Should we develop a new hotel in this location? The client engaged us to complete an investment appraisal that included a full market study, concept study and cash flow projection.
Read more >First steps in developing an international hotel brand
How do we develop the organisation? The client engaged us to start prepare the people, processes and technologies to move from being a domestic to an international business.
Read more >Hotel Operator Search
Which operator would be best for our future hotel? The client hired us to develop the criteria for the decision and to direct the search for a preferred operator.
Read more >hoteldoctor
What’s going wrong at my hotel and what can I do about it? This client engaged the hoteldoctor team.
Read more >Identifying opportunities for growth
Is there a market opportunity to expand the conference hotel? The client engaged us to carry out an independent market analysis that challenged internal received wisdom.
Read more >Improving the contribution from e-distribution strategies
How do we better make use of e-channels of distribution? The client hired us to recommend options for greatly improved on-line performance by the business.
Read more >Location, location, location
Have we got a site that can accommodate a hotel? The client engaged us to validate the choice of location.
Read more >Marketing strategy and sales and marketing action plan
How do we better make use of sales and marketing? The client engaged the consultants to perform a root and branch review in the context of the actual market opportunity.
Read more >Process design
What do you need to do to open a hotel? This client asked us to prepare an enterprise level Gantt Chart.
Read more >Process improvement including underpinning technology tools
What do we need to do to bring our finance processes up-to-date? The client hired us to mentor the internal team.
Read more >Repositioning the operation of a luxury hotel
How big or small is the gap between where we want to be and where we are? The client engaged us to conduct a comprehensive review of the operation of a brand and a hotel.
Read more >Resort repositioning
How can I upgrade my resort and extend it to attract a new market? This client engaged the consultant to manage the repositioning.
Read more >Standard Operating Procedures
Can you quickly write standard operating procedures for a brand? The client engaged a team that delivered 750 SOPs for both back and front of house in just 13 weeks.
Read more >There are no case studies for this area
