Areas of Expertise
The Hotel Solutions Partnership offers specialist hotel consultancy services to hotel owners, operators, developers and investors, or those wishing to become involved in the hotel and hospitality industry.
The list below sets out our areas of expertise. Please click on the topic you are interested in to display the scope of our services, which Hotel Solutions Partnership team members have the relevant experience and case studies related to each area of expertise.
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- Application programming interface (API) technologies
- Architectural design
- Asset management
- Benchmarking performance
- Booking engine selection
- Boutique hotels
- Brand management
- Business systems knowledgebase
- Business turnaround
- Central reservation systems (CIS)
- Change management
- Concept planning
- Content management
- Customer relationship management
- Customer service improvement
- Design reviews
- Destination management
- Development strategy
- Distribution channel management
- Diversity
- Due diligence
- E-commerce
- Finance
- Food and beverage management
- Franchisee / or relationship management
- General management
- Golf course, marina and other recreational facilities
- Hotel management contracts
- Hotel operator relationship management
- Hotel operator selection
- Human resources
- Interior Design
- Investment appraisal
- IP telephony / WAN / VoIP / HSIA / WiFi
- IT strategy / investment planning
- Leadership development
- Legal affairs
- Management development and training
- Market entry / exit
- Master planning design
- Mega-resorts
- Mobile phone application technologies
- New hotel openings
- Organisational development
- Performance management
- Pricing
- Private label service agreements
- Process design
- Process improvement
- Procurement
- Product definition and launch
- Project management
- Property management systems
- Quality management
- Renovation programme management
- Resorts
- RFP / tender management
- Room management
- Sales and marketing management
- Service strategy and skills
- Shared ownership (condominium / time share / fractional)
- Site development
- Spa health and fitness management
- Standard operating procedures
- Strategic planning
- Sustainability
- Tour operator contracting
- Tourism development planning
- Valuation advice
- Web site development
- Yield management
