Sustainability
Our advisory services are available to hotels and hotel companies in all the areas addressed by the Cape Town Declaration on Responsible Tourism: 1. minimising negative economic, environmental, and social impacts 2. generating greater economic benefits for local people and enhancing the well-being of host communities, improving working conditions and access to the industry 3. involving local people in decisions that affect their lives and life chances 4. making a positive contributions to the conservation of natural and cultural heritage, to the maintenance of the world’s diversity 5. providing more enjoyable experiences for tourists through more meaningful connections with local people, and a greater understanding of local cultural, social and environmental issues 6. providing access for physically challenged people 7. culturally sensitivity, engendering respect between tourists and hosts, and building local pride and confidence.
Case Studies
Case Study 1: Enabling strategic growth Read more >
Case Study 2: Repositioning the operation of a luxury hotel Read more >
Case Study 3: Resort repositioning Read more >
Associated Experts

Ian Graham: leads and contributes to complex advisory assignments for hotel owners and operators around the world, leveraging his deep understanding of the goals of the guest, the hotelier, the investor, the lender and the brand owner - and all this from a unique base of experience that has seen him working on hotel issues in more than 60 countries
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Katrina Craig: helps her clients acquire, develop and reposition hotels, clubs and resorts in the United Kingdom, Europe and the Asia-Pacific region. She leads and supports the entire development process from preparing a coherent business plan, through project team assembly, operator selection, fundraising, design development, cash flow planning to market launch.
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David Williams: David Williams provides Corporate Social Responsibility (CSR) and Sustainability advisory services, from the birth of a CSR concept and initial baseline audit, through operational integration, to company reporting within international standards. In addition, he has more than 40 years of financial control, preopening, operational and asset management experience in the hospitality industry.
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Michael Vastardis: provides clients with highly creative solutions to operational issues leveraging his wide experience of independent hotel properties as well as international hotel chains.
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