Process improvement

Larry Bowman: is a specialist in the 'people dimensions' of the international hospitality business, helping clients to achieve their strategic goals by making effective use of their people as a source of competitive advantage.

Doug Fiedler: provides advice in building quality, customer satisfaction and ROI for all aspects of food and beverage operations.

Stephan Juliusburger: creates, develops, and delivers innovative food environments for every hospitality sector.

Ibrahim Koura : provides consultancy services based on 40 years' experience with ITT Sheraton, Rezidor, Almullah Group and others in financial, asset and general management, and business development.

Duncan MacArthur: offers clients straightforward advice to improve all aspects of operational excellence in hotels, resorts and mixed use developments including those with leisure components such as Golf and Spa

Mike Wrigley: provides hotel consulting solutions across a wide range of technology issues including system research, start-ups, IT strategies, new-build infrastructures and project turnarounds.

Dennis Nau: provides strategic thought and helps develop creative, practical tactics to deliver on the strategic promise. His strengths include strategic planning, leadership development, marketing and operations.

David Williams: provides the following consultancy services within The Hotel Solutions Partnership: Asset Management, Feasibility Studies, Hotel Operator Search and Relationship Management, Investment Appraisal, Financial Control Implementation/Audit and Sustainability advice.

Philippe Maricq: advises on processes and technologies to mitigate risk - operational, administrative and financial. His flexible yet disciplined and structured approach evaluates, improves and finally adds value to hotels. And his approach has also led to turnaround in some hotels. He brings what he calls Constructive Auditing, providing advice over the long term, implementing improvements to the management of risk over the long term and in so doing builds bridges between operations and the Board and shareholders.

Niall Murray: specializes in large integrated resorts, casinos and hotels, with a particular focus on strategic and operations development, pre-opening, quality guest service, performance optimization and human resource development.

Jane Bethke: is a strategic development executive and seasoned sales professional specializing in long-term customer relationships. Practiced in account management, she has the ability to articulate needs and recommend solutions that match customer objectives with skilled practitioners in a cost efficient manner.