General management
Our advisory services will provide advice to, or about, the person who has overall responsibility for managing both the revenue and cost elements of the hotel or hotel company. This is often referred to as Profit & Loss (P&L) responsibility. Our services will include advice in respect of the oversight of most or all of the hotel’s marketing and sales functions as well as the day-to-day operations of the hotel.
Case Studies
Case Study 1: Broken Technology Read more >
Case Study 2: Standard Operating Procedures Read more >
Case Study 3: Enabling strategic growth Read more >
Associated Experts

Ibrahim Koura : provides consultancy services based on 40 years' experience with ITT Sheraton, Rezidor, Almullah Group and others in financial, asset and general management, and business development.
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Duncan MacArthur: undertakes operational reviews in the hotel, condo-resort and leisure sectors. His skills and experience are in business planning and start up's, performance improvement, operational reviews and business turnarounds. He adds value to both the operational and people aspects of the business.
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Petra Deuter: has a strong track record of growing revenues through multiple channels and is an excellent leader of, and member of, teams driving profit initiatives throughout the Americas and Europe
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David Williams: David Williams provides Corporate Social Responsibility (CSR) and Sustainability advisory services, from the birth of a CSR concept and initial baseline audit, through operational integration, to company reporting within international standards. In addition, he has more than 40 years of financial control, preopening, operational and asset management experience in the hospitality industry.
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Francois Touzin : Francois Touzin provides consulting support and advice to address all operational and strategic developments of a hotel or resort including operational and market surveys, feasibility advice and management structures.
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Michael Vastardis: provides clients with highly creative solutions to operational issues leveraging his wide experience of independent hotel properties as well as international hotel chains.
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