Business turnaround
Our advisory services will include the management of the required change which may be beyond the hotel owner's / hotel operators’ skill set; or too much emotional sentiment may exist that may preclude the hotel owner from taking the tough business-saving decisions. Our hoteldoctor™ service is an example of how how such an assignment might start.
Case Studies
Case Study 1: Marketing strategy and sales and marketing action plan Read more >
Case Study 2: Change Management Read more >
Case Study 3: First steps in developing a hotel Read more >
Associated Experts
Ian Graham: leads and contributes to complex advisory assignments for hotel owners and operators around the world, leveraging his deep understanding of the goals of the guest, the hotelier, the investor, the lender and the brand owner - and all this from a unique base of experience that has seen him working on hotel issues in more than 60 countries
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Doug Fiedler: provides advice in building quality, customer satisfaction and ROI for all aspects of food and beverage operations.
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Duncan MacArthur: undertakes operational reviews in the hotel, condo-resort and leisure sectors. His skills and experience are in business planning and start up's, performance improvement, operational reviews and business turnarounds. He adds value to both the operational and people aspects of the business.
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Petra Deuter: has a strong track record of growing revenues through multiple channels and is an excellent leader of, and member of, teams driving profit initiatives throughout the Americas and Europe
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David Williams: David Williams provides Corporate Social Responsibility (CSR) and Sustainability advisory services, from the birth of a CSR concept and initial baseline audit, through operational integration, to company reporting within international standards. In addition, he has more than 40 years of financial control, preopening, operational and asset management experience in the hospitality industry.
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Gideon Dean: works mostly in the fields of online and social commerce, media and content strategies and digital business evolution. Equally comfortable at executive or hotel level engagements, hotel and travel distribution and technology continue to be his passion and focus.
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Francois Touzin : Francois Touzin provides consulting support and advice to address all operational and strategic developments of a hotel or resort including operational and market surveys, feasibility advice and management structures.
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Joseph A. Rogan: is an accomplished, commercially-astute professional in the fields of sales, marketing, account development, revenue generation and meeting intelligence strategies.
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John Healy: advises clients on lodging related finance and accounting areas with particular emphasis on strategic growth and performance turnarounds.
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Michael Vastardis: provides clients with highly creative solutions to operational issues leveraging his wide experience of independent hotel properties as well as international hotel chains.
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